Delivery & Returns
PRODUCTION OPTIONS & TIMES
In-Stock
Stocked products ship the same or the next business day
Standard Production
Personalized (non-stock) products ship within 4 weeks (estimate)
Rush Production
Rush orders ship within 3 business days, guaranteed
The rush fee is 100% of the product value
You can easily add rush production like this:
1. Go to the page of your product
2. Click the blue “CUSTOMIZE” button
3. Click the “Production time” option
4. Click the “Rush production” option
SHIPPING OPTIONS & TIMES
| Europe | North America | All Other Regions |
|---|---|---|
|
Standard Post letter without tracking number 1-5 business days $9.75 Priority Post package (priority post) with tracking number 1-5 business days $27.13 Expedited DHL / FedEx / UPS 1 business day $114.81 |
Standard Post letter without tracking number 8-12 business days $14.83 Priority Post package (priority post) with tracking number 8-12 business days $39.55 Expedited DHL / FedEx / UPS 2 business days $151.34 |
Standard Post letter without tracking number 12-15 business days $19.63 Priority Post package (priority post) with tracking number 12-15 business days $46.25 Expedited DHL / FedEx / UPS 3 business days $189.13 |
| FREE WORLDWIDE DELIVERY ON ALL ORDERS OVER $150 |
|---|
DISCLAIMER
The delivery time (production time + transportation time) is our best estimate, but in no way guaranteed. Bear in mind that the production time is subject to current work load and a number of technical and labor circumstances that we can only do our best to control. In addition the transportation time is subject to your location and the expediency of your local postal service. If delivery within a certain timeframe is crucial, we recommend that you choose rush production (under CUSTOMIZE on the product page) and/or expedited delivery (in the checkout) when placing your order. In this way the urgency of your order is clear from the minute you place it, and we will go out of our way to get the products to you by the time you need them. The desired production time and delivery method must be chosen when placing the order and cannot be changed later.
RETURNS
You may return your product to us within 60 days after receipt for a full refund. This policy applies to all products regardless of the reason for the return, or whether the products are in-stock or made to order. Please return the product in its original condition, unused, in its original packaging. Ramsign reserves the right to decline to issue a refund if the product is not returned in the original condition. We will refund the full amount paid, excluding shipping costs, to your account within 8 days after receipt of your product. Write us via the contact page to get instructions on how to proceed. In case you receive an incorrect or damaged product, you are entitled to a free replacement. Write us via the contact page within 30 days of receipt for instructions on how to proceed. We may require that you return the product to us, but often a photo will suffice. We will refund your shipping costs in this event.