You may return your sign to us within 60 days after receipt for a full refund. This policy applies to all signs regardless of the reason for the return, or whether the signs are in-stock or made to order. Please return the item in its original condition, unused, in its original packaging.
Ramsign reserves the right to decline to issue a refund if the item is not returned in the original condition. We will refund the full amount paid, excluding shipping costs, to your account within 8 days after receipt of your product. For instructions on how to proceed please contact us via e-mail at firstname.lastname@example.org.
In case you receive an incorrect or damaged product, you are entitled to a free replacement. You must notify us via e-mail at email@example.com within 30 days of receipt for instructions on how to proceed. We may require that you return the product to us, but often a photo will suffice. We will, of course, refund your shipping costs in this event.